![]() ![]() In order to train that type of machine learning system, Evernote may ask its users to submit notes they're comfortable sharing with the company as part of a beta program. "We don’t need to look at your notes to figure out what the task is." ![]() ![]() "There’s a defined manner in which you can extract tasks out of a particular meeting note," Kundu said. An example he gave was a way to extract tasks from meeting notes. The first type is a capability can be trained using public data sets and information provided to the company but don't require data from all of Evernote's users. CTO Anirban Kundu said the company is working on two broad types of functionality. Going forward, Evernote is still going to be working on features based on machine learning, though it's shelving the privacy policy change that kicked off this wave of concern. And if you don’t, guess what? You don’t pay us." You have to trust us, and you have to find value in our product. "The only thing that matters is trust and the quality of our product. "We're not a social media outlet that's reading your stuff to then schlep ads in front of you," O'Neill said. When it comes to storing deeply personal data, trust matters. This reversal is an important move for Evernote because it's competing in a tough market against Microsoft, Google, Apple, and a host of other companies to be the service for people to store their notes. We don’t plan to do that, period.” Trust matters "Evernote never has and won't read people’s notes without their permission," he said. He joined Evernote as a heavy user of its service, and he keeps private information in his own account. "If any human is going to be involved, it’s going to be on an opt-in basis, period," O'Neill said.įurthermore, he said that he wanted to be clear that the company isn't in the business of reading users' notes. Users won't have their data shared with employees to help with machine learning unless they explicitly opt in. "We really tactically communicated in about as poor a way as we could."Įvernote is going back to the drawing board and reversing course on the proposed policy. "We let our users down," he said in an interview. The company he runs recently ignited a firestorm among its users when it announced a privacy policy change that would have required users to open up all their notes for analysis in order to take advantage of forthcoming machine learning features. Evernote CEO Chris O'Neill has had a long couple of days. ![]()
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